Become a Certified Medical Administrative Assistant (CMAA)

Medical administrative assistants are essential team members at hospitals, doctor’s offices, outpatient facilities, and clinics. They are responsible for the following duties:

• Accomplishing office tasks

• Using office software and equipment

• Managing operation reports

• Answering calls and scheduling appointments

• Updating patient electronic medical records

• Greeting and intaking patients

• Verifying patient or donor identity

As advancements in medical technology rise, more employers are requiring national certification in the administrative field each year.